December 2004
Air IndiaLast time we went to US we flew United Airlines, had wide seats, polite staff, decent food (for an airline anyway), free drinks, choice of DVD films that we could watch on screens that were embedded in back of seats, free earphones, blanket and pillow. I was looking forward to returning...
It was to be a pleasant 3 days in NYC and celebrate New Years Eve in Time Square.
Things start to go awry at Heathrow where we told at check-in that the plane had broken down and it would be delayed for 9 hours - ho hum - but we were given a restaraunt food voucher for £7.50 as 'compensation'.
After walking around Heathrow for a few hours we decided to use the voucher but discovered the cheapest meal from the restaraunt was a burger and chips for £8.50!!!
Anyways at this juncture I should point out that the airline was Air India and is probably the worst national airline in the world!!!!
We got to departure lounge and were told that no-one could have the seats that they were given at check-in and it was basically a free-for-all. This was because the plane was already half full with passengers from what was Bombay..
The plane was filthy, the rubbish had not been cleared, there were screaming babies, it was cramped. United Airlines this was'nt!!!!
Food was dire, drinks appeared to be rationed (oddly enough not beer), seats were very, very cramped. Pillow - pffft!, blanket - pffffft! entertainment consisted of a screen on a wall that proceeded to play two movies, one in (I think) Hindu and the other a poor quality US movie which did not appear to mean anything...
The staff were polite enough. But the whole cabin needed a good clean. there appeared to be mystery stains everywhere. The upholstery looked as though it had'nt been cleaned for years..
The return trip was even worse. The Air India ground staff at JFK were idiots. They would not open check-in, would not let people queue for check-in. They just stood around gossiping.
When we did check-in and pass through security we had to go through another level of security - apparently Air India has 'special security status' in the US which means extra vigilance. My son and I were advised to take through one piece of hand luggage between us. Yet a lot of the people travelling past UK had massive amounts of hand luggage - some of which could never qualify for hand luggage.
Worlds Worst LunchNow, I have eaten most things all over the world and possibly the worst area for food is Cornwall. However the worst meal I have ever eaten was in Howard Johnsons in NYC, opposite Virgin Megastore.
I wanted something traditionally American to eat and on the menu there was something called 'Gran'mas Southern fried Chicken with corn and mashed potato'. this sounded right and ordered.
What came back is hard to describe - is this a chicken? what is this white stuff with the consistency of soup? I tasted what I quickly assumed to be the mashed potato and then spat it out. The chicken looked as though it had been put in a deep fryer at a high temperature and left there for days. I could not find any meat at all. Essentially what I got was a large piece of bone and gristle.
It was the smell that finally did for me, when was the cooking oil last changed - when Us was a colony?
I left the whole meal because I felt naseous!
The meal cost $12 + $2 tip (I know....but I'm English)
Coming soon - Times Square